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‎03-15-2022 02:57 PM (Last edited ‎03-15-2022 05:08 PM ) in
TabletsMy S8 Ultra reboots from the to time, 5 times so far in the two weeks I've had it. Seems to be when it's cold, no sign of crashing or other trouble, just using it and suddenly the screen goes black and I see the Samsung boot screen.
Any ideas? I'm a programmer (Windows, web) so I'd like to find something like Event Viewer to see logs of what went wrong.
Thanks, Bob G
Solved! Go to Solution.
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‎03-15-2022 03:18 PM (Last edited ‎03-15-2022 03:18 PM ) in
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‎03-15-2022 04:26 PM in
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‎03-15-2022 04:30 PM in
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‎03-15-2022 04:32 PM in
TabletsWhat I mean is, you still have an S8, when we are on the S22, your phone is not only old, it's outdated and honestly shouldn't even be used anymore.
There are cheaper new models that I severely recommend such as the A series.
Just like the iPhone 3G can still be used, it is severely not recommend. All devices have a shelf life, and your phone is sadly coming up on it's death date.
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‎03-15-2022 04:35 PM in
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‎03-15-2022 04:42 PM in
Tablets"The reason the restart loop manifests in Samsung and Android devices is typically related to a communication error preventing the completion of the initial launch sequence. This error can often be traced back to corrupted files or applications, viruses like malware and spyware, or even broken system files."
Try factory resetting the tablet and test it for a few days to see if it still restarts. If it does still have problems and the above information doesn't work, you'll need to contact Samsung or your carrier (wherever you got the tab) and have them replace it due to defects. However, make sure you get recordings and proof of the issues. (Record using a phone, going to settings and showing the serial and device information as well as capturing the device resetting.)
If you have an SD card, ensure you try taking that out as the S8 series (the phone) had issues with the SD causing problems making the phone restart constantly.
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‎03-15-2022 04:44 PM in
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‎03-15-2022 04:34 PM in
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‎03-15-2022 04:41 PM in
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