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Tab s7+ restarting itself

(Topic created on: 4/7/21 5:39 AM)
userv687HWrhqq
Constellation
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I bought s7+ 2 week ago. Now it keep reboosting itself at least once aday. I checked auto restart and it is turned off.  I tried to wipe our cache partition but I cant even enter recovery mode. Although pressing power button + volume up button. Then, I did a factory reset and it didn't fix. Is it cause of new update? Help me out.

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SamsungLarry
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Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001475/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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SamsungLarry
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Give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001475/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information, and look at this from a case-by-case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungLarry
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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