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Original topic:

Tablet will not turn on

(Topic created: 01-16-2021 09:41 PM)
userRHUqVgq736
Asteroid
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Tablets

My tablet is a Galaxy Tab 2 7.0, I have had it for many years and it will not turn or charge. It doesn't tell if it is charging when I plug it up. I have tried pressing the power and volume button but it doesn't work. 

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SamsungJam
Community Manager
Community Manager
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Tablets

At this point, service would be the next suggested step.  Would you like to move forward with that process?   


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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bill-e
Samsung Care Ambassador
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Tablets

Have you tried a different power adapter?

 

And the process is press and hold the power and vol - buttons for at least 20 or so seconds.  Even just holding the power button by itself for that long can reset it.

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
userRHUqVgq736
Asteroid
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Tablets

Yes I have tried using a different power adapter and nothing happened, I had even bought a new charger.

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Solution
SamsungJam
Community Manager
Community Manager
Options
Tablets

At this point, service would be the next suggested step.  Would you like to move forward with that process?   


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userRHUqVgq736
Asteroid
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Tablets

Yes, thank you.

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SamsungJam
Community Manager
Community Manager
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Tablets

Please send me a private message so that I can get some additional information.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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