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Original topic:

Tablet will not turn on

(Topic created: 01-18-2021 02:37 PM)
userRHUqVgq736
Asteroid
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Tablets

My tablet is a Galaxy Tab 2 7.0, I have had it for many years and it will not turn or charge. It doesn't tell if it is charging when I plug it up. I have tried pressing the power and volume button but it doesn't work. 

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bill-e
Samsung Care Ambassador
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Tablets

Have you tried a different power adapter?

 

And the process is press and hold the power and vol - buttons for at least 20 or so seconds.  Even just holding the power button by itself for that long can reset it.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
userRHUqVgq736
Asteroid
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Tablets

Yes I have tried using a different power adapter and nothing happened, I had even bought a new charger.

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Solution
SamsungJam
Community Manager
Community Manager
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Tablets

At this point, service would be the next suggested step.  Would you like to move forward with that process?   


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userRHUqVgq736
Asteroid
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Tablets

Yes, thank you.

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SamsungJam
Community Manager
Community Manager
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Tablets

Please send me a private message so that I can get some additional information.  http://bit.ly/2ihPL97


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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