Original topic:

Trouble redeeming YouTube premium 4mo free promo

(Topic created on: 1/25/21 9:15 PM)
StunR
Astronaut
Options
Tablets

Anyone else have trouble redeeming YouTube premium 4mo free promo after they bought there tablet? Supposedly i just needed to open YouTube app sign in and select get YouTube premium to redeem but it want to charge me

6 Replies
Khala
Cosmic Ray
Options
Tablets
Same thing with me
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Barrond32
Constellation
Options
Tablets
I cant figure it out either. I can't find the email that I was previously sent
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StunR
Astronaut
Options
Tablets
I talked to the live chat people... not very helpful but they gave me a number to try... 1 (650) 253-0000
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wakieus
Astronaut
Options
Tablets

This number do not work.


@StunR wrote:
I talked to the live chat people... not very helpful but they gave me a number to try... 1 (650) 253-0000

 

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AdmT
Astronaut
Options
Tablets
Me too. Seems hard to get thru to Sammy on this and no for recent purchase showing in Members.
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cflyday
Constellation
Options
Tablets

I'm dealing with a similar situation.  I purchased a frame TV in November 2020 with a $120 YouTubeTV promo which was never delivered.  I have contacted support numerous times and they have NOT been helpful at all.  I doubt Samsung will ever honor this promotion which still shows on my invoice as "Delivered".

I think if you don't get some magical email from them with a code you are out of luck.  Very sneaky.

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