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10-14-2022 05:42 AM (Last edited 02-04-2024 08:21 PM by SamsungChelsea ) in
TabletsHi everyone
Solved! Go to Solution.
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10-14-2022 05:59 AM in
TabletsThe part about it not deleting sounds like a bug so you should submit a bug report. The fact that the message does not get deleted from all devices is normal in my experience. I've used multiple branded phones with different messaging apps and none of them has ever deleted across devices. The reason for that is that unlike say a mail server, there is no interactive central server storing all your texts so there is no central location to go back to and delete the text... at least not with standard sms/MMS. The carrier's do have a record of all your texts which is how law enforcement can go back with a warrant to check your texts but it is not interactive with your phone.
To submit an error report, Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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10-14-2022 05:59 AM in
TabletsThe part about it not deleting sounds like a bug so you should submit a bug report. The fact that the message does not get deleted from all devices is normal in my experience. I've used multiple branded phones with different messaging apps and none of them has ever deleted across devices. The reason for that is that unlike say a mail server, there is no interactive central server storing all your texts so there is no central location to go back to and delete the text... at least not with standard sms/MMS. The carrier's do have a record of all your texts which is how law enforcement can go back with a warrant to check your texts but it is not interactive with your phone.
To submit an error report, Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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10-14-2022 06:33 AM in
Tablets- Mark as New
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10-14-2022 06:54 AM in
TabletsYou're welcome. I was suggesting the error report because you have to Unpair to delete the message on the tablet after it has been deleted on the phone.
It seems that it is happening because the Tab is trying to also delete the text on the phone, which may be a work around for you to delete the text from the tablet first although that might not be convenient.
If you submit the report, make sure you're clear as to what you think is broken and would like fixed. I would agree that if the text can't be deleted on the phone because it can't be found, then the Tab should just delete it on the Tab.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro