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Astronaut

Verizon customer new s7 tablet

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my new tab s7 won't receive or send texts.  I have a s20+ that works fine.  I've been told by Samsung itsa Verizon issue.  Have others had the same issue?
My wife's iPad and iPhone does not have this issue.
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Samsung Care Ambassador

Re: Verizon customer new s7 tablet

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Have you enabled "Call & text on other devices" on your S20+? It is in Settings -> Advanced features

 

https://www.samsung.com/us/support/answer/ANS00083152/

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2 REPLIES 2
Samsung Care Ambassador

Re: Verizon customer new s7 tablet

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Have you enabled "Call & text on other devices" on your S20+? It is in Settings -> Advanced features

 

https://www.samsung.com/us/support/answer/ANS00083152/

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Constellation

Re: Verizon customer new s7 tablet

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Per Samsung:
Note: Call & text on other devices currently does not work with Verizon and AT&T phones and may not be available on all models from other carriers.

It is a Verizon limitation as they want you to use their services.
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