Samsung

Jordanhansen10 · ‎12-02-2019

I sent my Galaxy tablet in for repair because it stopped charging and wouldn't turn on either. So i figured it had to do with the battery. I called the warranty number and the guy gave me a shipping label and told me it would take 6-10 days for repair. Well its been a month as of today and the tracking status number stopped replying back. How long does this proccess take. I know its the holiday now but its has taken over 3 times the given time frame.

SamsungCaleb · ‎12-02-2019

We are sorry to hear that, could you send us a private message with your most recent ticket number?

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View solution in original post

SamsungCaleb · ‎12-02-2019

We are sorry to hear that, could you send us a private message with your most recent ticket number?

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

SamsungCaleb · ‎12-03-2019

To this link https://bit.ly/33nV7pS

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Jordanhansen10 · ‎12-03-2019

Where do I send a private message too?

Samsung

Warranty Repair

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