Hi, I sent my Tab S5e in for repair and they had to replace the board. Could not decipher exactly which board but do know that the display had to be removed to repair it. Now my display is coming out of the tablet. It's not falling out yet it is just loose. It pops up and down in different places around the edge when dragging a finger over it. It can be felt and heard. There are a couple of places where you can see, I guess oily deposits from handling, under the glass. I did not have an issue with it before warranty work was done. It seems obvious that it was not put back together correctly. I've owned the tablet more than a year but it has been less than a year since they did the work. Will it be fixed and what is best way to get process started ?
- failed repair
I understand how this may be frustrating and want to help, so that I may look into this please send me a private message with your full model number and serial number and any previous ticket numbers you may have, Also please send a picture of the screen.
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@SamsungCalebcan you send me a PM with request so I can try to respond to it ? When I try sending one to you it hangs and doesn't send. I clicked on your name and brought up your page and selected send message but there is part of the message dialog box that I can't view in firefox on windows 10.