This may be a problem with the operating system being corrupted have you tried resetting the device. I would recommend taking it to a local Samsung Authorized Ubreakifix location as they would be able to run diagnostics on it to find the root of the problem and also factory flash your device if it is software related. Due to the Covid-19 pandemic some locations may be closed so I would verify that they are open first. If this helped solve you issue please leave a like and mark accept as solution.
