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user6oS3DnJXs7
Constellation

samsung keyboard keeps stopping

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I keep getting the message "Samsung keyboard keeps stopping".

 

The messages began immediately after installing the newest update today, 9/10/2019, on my Galaxy Tablet S3.  Model number SM-T820.

One UI version 1.1

Android version 9

Kernel version 3.18.115-16530048

Build Version PPR1.180610.011.T820XXU3CSH9

 

I had no other keyboards installed at the time.  Restarting the tablet didn't fix the problem. Some searching the Internet resulted in suggestion to "clear the cache for the app".  However, I can't find any way to "clear the cache" for the Samsun Keyboard app.

 

Finally, I installed the Google Keyboard "Gboard", and set it to the default.  It looks like this has eliminated the constant pop-up error messages.

 

Just fyi, in case anyone else encounters this.

 

1 SOLUTION

Accepted Solutions
userK9qbI56OPl
Constellation

Re: samsung keyboard keeps stopping

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@user6oS3DnJXs7, @userfKLHKzUnhO Just was able to fix the problem you described:

 

In my case, the samsung keyboard works in landscape mode (it only kept stopping in portrait mode).

So, in landscape mode, I brought up the keyboard, then

1) selected settings (by clicking the "wheel" icon) in the keyboard toolbar

2) selected "Reset to default settings"

3) selected "Reset keyboard settings"

After that, it worked for me also in portrait mode.

Of course, had to enter my settings again afterwards (additional languages, etc)

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7 REPLIES 7
userfKLHKzUnhO
Astronaut

Re: samsung keyboard keeps stopping

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How were you able to type in what app you wanted?  I can't even get the keyboard to come up.

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userK9qbI56OPl
Constellation

Re: samsung keyboard keeps stopping

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For me, the samsung keeps stopping only in portrait mode. In Landscape mode, it works which allowed me to switch to the Google keyboard gboard as decsibed above

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userK9qbI56OPl
Constellation

Re: samsung keyboard keeps stopping

JUMP TO SOLUTION

@user6oS3DnJXs7, @userfKLHKzUnhO Just was able to fix the problem you described:

 

In my case, the samsung keyboard works in landscape mode (it only kept stopping in portrait mode).

So, in landscape mode, I brought up the keyboard, then

1) selected settings (by clicking the "wheel" icon) in the keyboard toolbar

2) selected "Reset to default settings"

3) selected "Reset keyboard settings"

After that, it worked for me also in portrait mode.

Of course, had to enter my settings again afterwards (additional languages, etc)

View solution in original post

Reply
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user6oS3DnJXs7
Constellation

Re: samsung keyboard keeps stopping

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Awesome! Landscape worked for me.

Thanks!

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T-R-A
Astronaut

Re: samsung keyboard keeps stopping

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Thank you.  This also worked for my Galaxy Tab A after the Android Pie update (would work in landscape mode, but not in portrait). 

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userarKpJ5PVRO
Astronaut

Re: samsung keyboard keeps stopping

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I downloaded Gboard, but then didn't select it because I got the warning that it will copy passwords, login, etc

So, I'm looking for other options.  

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userAPevD53lxr
Constellation

Re: samsung keyboard keeps stopping

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Thanks. This solution seems to have worked for my device.

 

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