Original topic:

tab s10 won't wake up

(Topic created: Sunday)
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GVoice4Life
Cosmic Ray
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Tablets
I'm on my tablet most of the day, and frequently let the screen timeout and have to wake the tablet up and login again. After the timeout, frequently a double tap on the screen will not wait the tablet up. If that happens then hitting the side button will wake the tablet up but the fingerprint breeder then does not work. If I'm in the right light and position then the facial recognition will log me in. But, I have to allow the tablet screen to time out a second time for the fingerprint reader to reactivate.
 

This is one of many issues that I've experienced with Samsung products. Quite frankly, I am very tired of having to be The Proving Ground for their products instead of them coming to Market ready for their customers to use.
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3 Replies
LongHiker
Galactic Samsung Care Ambassador
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Tablets

@GVoice4Life I haven't experienced anything like this on my Tab S10+. Perhaps you have a 3rd party app which is causing this issue. 

You can try booting into safe mode. If the Tab works as expected while booted in safe mode, you know that it is caused by 3rd party software. 

To boot in safe mode, https://www.samsung.com/us/support/answer/ANS00062983/ 

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GVoice4Life
Cosmic Ray
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Tablets
Thanks, I'll try.
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GVoice4Life
Cosmic Ray
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Tablets
Whatever it was, like so many other strange issues that plague Samsung's devices, it was cured by a Restart.