Original topic:

tab s8 ultra resolution issue

(Topic created: 08-14-2022 11:59 PM)
TheEroxs
Asteroid
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Tablets

i have tab s8 ultra 8/128

i install apex mobile/cod mobile/pubg mobile on it and enable gpu watch and what i see :

apex mobile will got 1152x720 resolution !

cod mobile will got 1184x720 resolution

pub gmobile will got 1728x1080

i test it on very high geraphic quality and low . nothing change ( just quality of game will change. not resolution )

 i contact to activision support and they said our app have auto res and will support 1440p.

i think tab s8 ultra have limit resolution in some game.

i reinstall all game and nothing change.

my tab is new and i only install 3 game on that . so with reset factory nothing will change.

need software update for support 1080p and 1440p res in game ( at least in 3 game ) .

i send photo for you. zoom in photo and see pixel. its very bad.

 

Screenshot_20220815-004407_PUBG MOBILE.jpg

 

Screenshot_20220815-004750_Call of Duty.jpg

 

Screenshot_20220815-004809_Call of Duty.jpg

 

Screenshot_20220815-011431_Apex Legends.jpg

 

Screenshot_20220815-011737_Apex Legends.jpg

 

 

 

 

 

 

 

 

 

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20 Replies
TheEroxs
Asteroid
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Tablets

i check game booster plus setting :

photo_2022-08-15_00-54-21.jpg

 

photo_2022-08-15_00-54-28.jpg

 

As is clear in custom, graphic quality in pubg mobile is 75% and could increse or decrease it, i set to 100% and still same resolution ( 1728x1080 ) 

in apex mobile is same, could increase and set 100% but resolution not change and is 1152x720 , like 75% )

in cod mobile As is clear , graphic quality is limit 75 % and cant increase it, 

Of course, like Apex, the resolution may not change with its increase.

 

 

 

 

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bill-e
Samsung Care Ambassador
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Tablets

You can submit an error report to Samsung but I think this is a game issue,   Samsung doesn't mod their software to work with every game,  the game developer mods the game software to work with compatible tablets.   Of corse Activision isn't going to accept blame right off... Neither will Samsung. 

So I suggest that you submit error reports to the game developers and also Samsung

For Samsung:

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

 

 

 

 

 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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TheEroxs
Asteroid
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Tablets

I know that Samsung have limit resolution for game.

I see in tab s7 and tab s8

I play cod mobile on pc with emulator in 20 inch screen and I can play with 1440p

so this is Samsung issue

I see a lot of res problem in tab s7 in reddit and s8 in reddit

I have iPad pro 2021 12.9 inch and it will run on 1080 or 1440.

but in s8/s8plus/s8ultra is 720

I am sure this is Samsung problem

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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TheEroxs
Asteroid
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Tablets

see this ( tab s8 with 11 inch ) :
https://www.youtube.com/watch?v=YLnoDXwtQF0

https://www.youtube.com/watch?v=6eHRGQ-0SXQ&t=361s

https://www.youtube.com/watch?v=2JrD4jITDAw

you can see Samsung with 11 inch will run game at 720 but iPad pro .... 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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bill-e
Samsung Care Ambassador
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Tablets

Like I said,  submit the error report to Samsung. 

 

I'm not a gamer but I just loaded COD.   How does one know the resolution being displayed? 

 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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TheEroxs
Asteroid
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Tablets

do you have tab s8 ? 

just enable gpu watch from developer option.

res will 1184x720 in game but its like 460 (. not sharp ).

 

 

 

 

 

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TheEroxs
Asteroid
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Tablets

I install Samsung plugin from galaxy store and then install game booster plus. 

in option cod mobile in game booster plus, graphic quality is limit on 75 % and couldn't decrease or increase it.

could you check your device have this limit ?.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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bill-e
Samsung Care Ambassador
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Tablets

Plug in name? 

 

 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch3(VZW), M8 Smart Monitor
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TheEroxs
Asteroid
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Tablets

game plugins in galaxy store . then download game booster plus from game plugins .

 

 

 

 

 

 

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