Original topic:

the amount refunded back

(Topic created on: 3/27/21 9:57 AM)
user04ZLcn2Q2T
Constellation
Options
Tablets

hello,

Please be informed that, I m trying to buy one of your product ( tablet ), unfortunately, after I paid , the amount refunded back. Really I don’t know what is the real reason behind.

Could you please advice me what reason, and how I can complete the purchase successfully.

best regards,

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1 Reply
Mari_K
Samsung Care Ambassador
Options
Tablets
Hello, you need to reach out to Samsung customer support directly either by phone or you can reach them on Twitter @SamsungSupport. The community forums is a place for Samsung users to help each other and troubleshoot problems.

Hope they're able to give you an answer on why your order was cancelled.

*if I have helped you, please LIKE this post. If I have helped solve your problem, please mark this as a SOLUTION. Hope you have a great day!
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