Original topic:

Freestyle rebooting every few minutes

(Topic created: 04-30-2022 06:43 PM)
usercfyuNtJz1j
Astronaut
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The Freestyle

Hi there, 

I have just purchased a Samsung Freestyle and it is rebooting Every few minutes when in use. I've tried all the usual trouble points but cannot find any causes. I'm seriously considering returning this device for a refund as it is not fit for purpose. 

Please help.

Kind regards, 

 

Peter 

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2 Replies
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The Freestyle
Power off device then remove and reinsert sim. Sometimes this happens a lot when sim card isn't inserted properly, ie device freezes then shuts off and reboot. Hope that helps.
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userVBxMy5BsEb
Astronaut
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The Freestyle

Same issue here of rebooting. Very frustrating as I really like the projector. I find it happens more when using the apps which are factory installed. In my case, the following apps experience it between approx 10 mins to 40 mins of streaming content in them: All4, Amazon Prime Video, Netflix, BBC iPlayer. It happens more when connected to my Sonos Speaker via Bluetooth. In my experience  I could watch some channels/programs on Samsung TV app for an hour or more but others in that app would cause restarts regularly. 

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