Original topic:

Camera, screenshot, saving anything isn't working

(Topic created: 12-09-2021 10:43 AM)
LiquidAlloy
Asteroid
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Taking pics or videos "unsupported format" screenshots "cannot take screenshot due to security policy" anything I try to save from any browser, gone too. I found that it actually is saving though. I used Solid explorer, navigated to the folders and bam, it's all there. But if you use Google photos or Samsung gallery it doesn't show the files. I am assuming any file explorer will work. As of now, this is the only issues I am having with my unlocked note 10+ running the beta one ui 4
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5 Replies
USBetaModerator
Beta Moderator
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Hello @LiquidAlloy , 

Thank you for your Tip. We appreciate your contribution to the Beta community.

Regards,
One UI Beta Team

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Chef31684
Comet
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Wow! That stinks. Wonder if something happened during your install that messed that up. Not having that issue, at least yet.
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Chef31684
Comet
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Have you tried wiping the cache of the camera app, then wiping the cache of your device using recovery mode, then rebootingvyour device and see if that fixes the issue?
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LiquidAlloy
Asteroid
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Yeah tried that, didn't help. I booted into safe mode, didn't help either. The phone is a mess now. If beta 2 doesn't help then I have to find a way to roll back into Android 11
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Chef31684
Comet
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Sorry to hear that. No issues with anything camera related here on my 975U1.

May I ask if you downloaded the update officially or did you sideload it? Which Note 10 Model do you have?
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