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Original topic:

One UI 8 Watch Ultra Beta participation eligibility

(Topic created: 07-01-2025 12:42 PM)
9327 Views
USBetaModerator3
Beta Moderator
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Hello,

Thank you for your interest in the beta program. 

We've noticed several inquiries regarding not receiving the Beta software update. 

This Beta program is conducted for "Watch7"  (BT and T-Mobile model only) and "Ultra" (T-Mobile only). Special edition (except Golf edition) and other model can't join. 

As there are many unclarified posts regarding to Watch Ultra, software update will not be delivered if the device is not currently using T-Mobile's mobile network. 

Once your Watch Ultra has an active T-Mobile network, software update will be available as below:

Screenshot_20250701_114707_Galaxy Watch7 Manager.jpgScreenshot_20250701_114626_Galaxy Watch7 Manager.jpg

 

Please note the following important eligibility criteria:

Watch 7 - LTE Models (Watch with Mobile Network), Ultra
To receive the Beta update, your Watch must have an active T-Mobile data plan.
If the SIM is not activated or the device is not currently using T-Mobileโ€™s mobile network, the software update will not be delivered.

Watch 7 - Bluetooth (Watch BT models, not just BT paired with Phone) Models
Bluetooth-only models are not affected and will receive the Beta software update as usual. No SIM or mobile plan is required.

If youโ€™ve enrolled in the Beta but havenโ€™t received the update yet, please ensure your Watch meets the conditions above.

We appreciate your feedback and participation.

Regards,
One UI Beta Team

18 Replies
Alecmm88
Asteroid
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When will the beta become open for those of us not on T-Mobile
userfMhcsDF2sN
Cosmic Ray
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Correct and for those of us that have an Ultra but no plan.
usertS2d27Q4Zk
Asteroid
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That's what I want to know!
jzfgs
Asteroid
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Yeah kind of crazy to have an update gated by a carrier connection

If it was excluding other carrier branded devices I get it but an unlocked watch being used with no carrier is unreasonable to block imo
k5mitch1984
Cosmic Ray
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Samsung s25 Ultra unlocked and Samsung watch 7 Ultra both on T-Mobile purchased from Samsung still haven't got the update
sludgefactory86
Asteroid
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that's kind of BS for those who own an unlocked watch outright.
acruzlu02
Galaxy
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Then why were we allowed to register and download the relevant apps for it. Can the moderators answer that instead of giving us some generic bait and switch **bleep**?
StickyDonkey
Cosmic Ray
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I have unlocked Watch Ultra direct from Samsung. Phone 25u on T-Mobile. Added Mobile plan from watch settings and One UI 8 Beta downloaded immediately
Capricenls
Halo
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I joined the Beta yesterday and still havent been able to download the Beta. Although, it's telling me an update is ready to download it tells me I have the latest update which is weird. Does anyone know how to troubleshoot this issue?
Caprice Neals