Original topic:

1Cd1 code on my Flex Washer

(Topic created: 09-04-2021 05:39 AM)
userafL42CQNv3
Constellation
Options
Washers and Dryers

I powered on my flex washer this morning and am getting a 1Cd1 code flashing on my lower washer. I unplugged it for several minutes and it still displays the  same when plugged back in.  Appreciate the help! 

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SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Washers and Dryers

I understand how this may be frustrating and want to help have you tried any of the troubleshooting steps in the link below? 

 

https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-co...

 

If the troubleshooting steps did not help above then you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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