Original topic:

1dc4 - flexwash - first run

(Topic created: 11-19-2021 12:54 PM)
userjAPs6PGCHi
Constellation
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Washers and Dryers

Got a brand new Samsung Flexwash washer. When I try to use it for first time, I am getting a 1DC4 error on the upper wash. How can I resolve this. 

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SamsungJam
Community Manager
Community Manager
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Washers and Dryers

Hello there!  I get how annoying that that can be when you're ready to wash your first load.  Here is some info that get you back up and running!  

 

1DC4 Error code 

  • The door is not detected as closed and locked.
  • Check that the latch is securely fixed, laundry or other items are not caught in the door, and the door is closed and secured correctly.

*FlexWash washers will display a 1dC4 error if the rubber button next to the latch for the upper washer is missing. In this case, service is not required, and replacing the button will fix the error.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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