Had Home Depot delivered and set up , front load washer vibrates violently in spin cycle, waited 3 weeks for Samsung service, and was told there is no problem! When he was here for 1.5 hours running diagnostics on empty washer, loaded 4 damp towels , hit spin, and it is headed down the driveway. No problem, we are not capable of loading 4 bath towels in machine. 😀
Still waiting on corporate engineer to make recommendations.
I do apologize for the inconvenience this caused. Can you please provide me with your ticket number, I would love to look into this for you.
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