Original topic:

2 day old washer

(Topic created: 06-04-2021 04:38 PM)
usereT24QwWaiq
Constellation
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Washers and Dryers

Had Home Depot delivered and set up , front load washer vibrates violently in spin cycle, waited 3 weeks for Samsung service, and was told there is no problem! When he was here for 1.5 hours running diagnostics on empty washer, loaded 4 damp towels , hit spin, and it is headed down the driveway. No problem, we are not capable of loading 4 bath towels in machine. 😀

Still waiting on corporate engineer to make recommendations.

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SamsungTam
Samsung Moderator
Samsung Moderator
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Washers and Dryers

I do apologize for the inconvenience this caused. Can you please provide me with your ticket number, I would love to look into this for you. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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