Original topic:

2 month old model 5400 dryer continues to make noise after service

(Topic created on: 2/1/21 10:52 AM)
Pulley72
Constellation
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Washers and Dryers

Model 5400 - DVE50R5400V/A3 bought in November started making a loud squealing/chirping sound in December. I have had 2 service calls, the tech replaced all moving parts inside and it still makes the sound. I replaced my 10 year old Samsung 5400 set with the same set and now this!  I need help from Samsung not another service request as the tech said that was all that could be replaced.  How can I get someone from Samsung?

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SamsungBri
Samsung Moderator
Samsung Moderator
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Washers and Dryers

My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your ticket number or serial number so that I can look into this for you. http://bit.ly/33ipYnO


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