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Original topic:

Aqua Pebble detergent pod for FlexWash

(Topic created on: 12/27/19 9:32 AM)
userbhBCP8EQnG
Asteroid
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Washers and Dryers

Didn't receive the Aqua Pebble part with my washer. Called Samsung Support 3 times....no luck. Contacted Best Buy, they could not find a part # for it. How do I use the upper washer without it? Anybody have this issue?

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143 Replies
userU542zxOzys
Constellation
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Washers and Dryers

Hello I also did not receive my aqua pebble, what can I do? 

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userIO2wxv68q5
Constellation
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Washers and Dryers

I also did not receive one with our Samsung washer.  Can you please send me a link to PM you and provide the necessary info to receive one in the mail?  Thanks!

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Kirabelle
Constellation
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Washers and Dryers

I would like to purchase a replacement pebble.  I often lose the one that came with because it is either in the dryer or a dog took it.  Is there anyway to purchase a new one or three?

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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Washers and Dryers

You should be able to purchase it at samsungparts.com. 


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userV7dvfUrrf4
Constellation
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Washers and Dryers

It sounds like this is a common mistake. Where can I get an aqua pebble so I can try out the upper washer. 

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userafkvH7ya75
Constellation
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Washers and Dryers

Aqua pebble is missing from newly delivered washer/dryer system. Very disappointing.

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userafkvH7ya75
Constellation
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Washers and Dryers

Thanks for the reply!

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userxuzLcDHMKZ
Constellation
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Washers and Dryers

Hi! I recently purchased a Flex Washer from Best Buy and did not receive the aqua pebble in the accessory bag. How do I get one?

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usermLfLfChzAC
Constellation
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Washers and Dryers

How do I get a Aqua Pebble for my FlexWash?

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Momentai86
Astronaut
Options
Washers and Dryers

Hi, we recently bought a home and the Flex Wash washer was part of the deal.  Unfortunately the previous owners did not provide us the Aqua Pebble to use the top washer.  Any way we can get a replacement Aqua Pebble?

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