I also did not receive one with our Samsung washer. Can you please send me a link to PM you and provide the necessary info to receive one in the mail? Thanks!
@userIO2wxv68q5, you can send us a private message to the link with your model and serial number.
I would like to purchase a replacement pebble. I often lose the one that came with because it is either in the dryer or a dog took it. Is there anyway to purchase a new one or three?
You should be able to purchase it at samsungparts.com.
4 weeks ago
It sounds like this is a common mistake. Where can I get an aqua pebble so I can try out the upper washer.
Can I have your full model code and serial number via private message?
Aqua pebble is missing from newly delivered washer/dryer system. Very disappointing.
We are sorry to hear about this. Please send the model and serial numbers to this PM Link.
Thanks for the reply!
3 weeks ago
Hi! I recently purchased a Flex Washer from Best Buy and did not receive the aqua pebble in the accessory bag. How do I get one?