Hello, to purchase any parts I recommend reaching out to our part distributor, J & J Parts, at 800-627-4368 or samsungparts.com
Hi, we recently bought a home and the Flex Wash washer was part of the deal. Unfortunately the previous owners did not provide us the Aqua Pebble to use the top washer. Any way we can get a replacement Aqua Pebble?
I purchased a flex washer in April from Samsung and I finally attempted to use the top washer to clean some masks and found that the Aqua Pebble wasn't included. Ive opened a ticket with customer service but that has went nowhere. How do i get one of these?
My wife just went to use our upper washer and we couldn't find where to put the detergent. We went online and watched some videos and noticed that we don't have this aqua pod to put our detergent in.
Can you please DM me so I can get you our information and get one sent out.