Funny- same thing happened to me. It was until we were reading the manual that we realized we were missing the aqua pebble. I wonder how many other washers were sent without one? Best Buy associates had no idea what I was talking about when I said mine wasn't included in the washer. Expensive washer that I cannot use the second washer above without the aqua pebble. Hoping Samsung can get this resolved asap
Same here- No pod with the unit. Disappointing as I haven't used the top washer since purchase- which was a huge selling point for both washer and dryer. Cannot find a way to get one anywhere!