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userW3LLelBMi5
Constellation

Re: Aqua Pebble detergent pod for FlexWash

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Good day We just got our new Samsung FlexWash, and we found that the Aqua Pebble detergent pod for FlexWash is missing, any chance you can assit us please?

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Samsung Moderator
Samsung Moderator

Re: Aqua Pebble detergent pod for FlexWash

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@userW3LLelBMi5 could you send us a private message so that we can get some additional information?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userwArhft5PKR
Asteroid

Re: Aqua Pebble detergent pod for FlexWash

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Same here. Delivered flexwash yesterday. No aqua pebble. And the screws on the flexdryer door are stripped. Barely stays on. Not a great start.

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user8IxU5Uyjuq
Constellation

Re: Aqua Pebble detergent pod for FlexWash

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We have also just installed our flex wash washer and the Aqua pebble is missing. How do I request a new one?

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userycUdXl4WEM
Constellation

Re: Aqua Pebble detergent pod for FlexWash

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My washer is also missing an aquapebble.  Any suggestions for how to get one?

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Samsung Moderator
Samsung Moderator

Re: Aqua Pebble detergent pod for FlexWash

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@userycUdXl4WEM, you can send us a private message to the link with your model number and the serial number. Thank you!


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userycUdXl4WEM
Constellation

Re: Aqua Pebble detergent pod for FlexWash

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I sent a private message to that link two weeks ago with that info.  No reply. 

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Samsung Moderator
Samsung Moderator

Re: Aqua Pebble detergent pod for FlexWash

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I apologize, I see no messages sent from this profile. Can you try sending us another private message? 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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userycUdXl4WEM
Constellation

Re: Aqua Pebble detergent pod for FlexWash

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Ok I just resent.

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Samsung Moderator
Samsung Moderator

Re: Aqua Pebble detergent pod for FlexWash

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To make sure you send it to the correct place, be sure to click on the link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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