I have a brand new washer that has only worked for 2 loads. The first load was fine then for the second one the machine sounds like it's going to start, the pumps or motors start making noises then nothing happens. I just had a technician come out and look at it and I thought he fixed it because it worked after he left but now my second load is having the same issue again. I have a video of my issue https://youtu.be/-hXnNiI2y3E
I would be more than happy to look into this. Could you send me a private message with your transaction number for the repair? http://bit.ly/2ihPL97
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.