Is the recall still active? I had no idea a recall was even going on. I just had the SAME issue with my washer. The top washer lid hinge (but on the right side) snapped off the corner to my lid. But just the right side, it's like the hing is stuck some how? the other corner with the right hinge is still fine and opens and closes like normal.
Exact same thing happened to me. After the warranty repair and top broke at the hinge, I've just fought it for the last year and a half. I have to put a brick on top to hold it down. Trying to find a place to buy a lid. Hoping i can install myself.
We did experienced exactly the same. "Samsung sent a tech to fix the washer as per recall repair instructions.
But now the lid is broken right at the left hinge. The plastic frame that holds the glass is broken where the left hinge is and the hinge is popping out." This has now evolved and more of the frame is broken but from what I can make out the glass still seems to be fine.
How can we get it repaired?