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userj272cid4Ay
Constellation

Broken top lid on active washer

I am trying to figure out how to solve the broken washer lid, this is the model that was recalled. It is broken at the back right hinge to the point my washer will not start anymore. It looks like I can order the part online, but is this the way to go? Or should we just be looking for a new washer? 

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Broken top lid on active washer

We're sorry to hear that! Please send us a private message with the full model code and serial number so that we can look into this for you: Link

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