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Brown flakes on clothes after wash cycle in top load machine

Top load washer wa40j3000a is leaving brown flakes on clothes after wash cycle. I have followed the recommendations for self clean routinely and several times since purchasing the machine a few years ago. My 2 year old and I are allergic to mold and she has had several expensive doctor trips for skin irritations in the last year- I'm suspecting her clothes not getting clean is the cause. Is there anything else I can do to get rid of the mold other than running cleaning cycles with bleach? That method is obviously not working.

Samsung Moderator
Samsung Moderator

Re: Brown flakes on clothes after wash cycle in top load machine

We are sorry to hear that, and we will be more than happy to look into all options possible for you can you send us a private message with your full model and serial number and also pictures your washers symptoms? 

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