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userjP2DKw6Mpy
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Brown or black residue on clothes

I’ve followed the instructions in the manual multiple times for cleaning my Samsung activewash supersoeed aquajet washer and it continues to leave residue spots on my clothes    What can Samsung do to help my situation?  Extremely frustrated.  I’ve read this could be mold which is concerning since most of us in family have been dealing with allergies 

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Samsung Moderator
Samsung Moderator

Re: Brown or black residue on clothes

It looks like we were speaking with you in a private message. Please follow up there.

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userjP2DKw6Mpy
Constellation

Re: Brown or black residue on clothes

If you mean through my email I’d prefer not too.  My gmail service is flagging it suspicious and i don’t do anything with those.  I’d prefer to resolve here please 

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