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Original topic:

Can't add Installation after order is places ?

(Topic created on: 2/23/21 10:50 AM)
user0RufjFNDWK
Astronaut
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a week ago in 

Washers and Dryers

I placed an order for Washer and trying to add installation and haul away for extra cost, no agent is able to help me on that ?

Nether Chat nor call ? 

perhaps chat agents are suggesting to cancel and  reorder

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1 Reply
SamsungBri
Samsung Moderator
Samsung Moderator
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a week ago in 

Washers and Dryers

If the order was placed directly from Samsung.com I would recommend reaching out to our E-Commerce Department by calling 1-855-726-8721. If the order was placed through Home Depot, Lowes, etc, you would have to reach out to them directly.


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