I placed an order for Washer and trying to add installation and haul away for extra cost, no agent is able to help me on that ?
Nether Chat nor call ?
perhaps chat agents are suggesting to cancel and reorder
If the order was placed directly from Samsung.com I would recommend reaching out to our E-Commerce Department by calling 1-855-726-8721. If the order was placed through Home Depot, Lowes, etc, you would have to reach out to them directly.
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