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Astronaut

Cannot dismiss Alarm clock from lock screen

We returned to the house to find the washer stopped. Wife saw an odd number (likely an error code) but after turning it off then on, the display looked normal except the time was at 1:31. The door is locked and pulling power or trying to go to spin only doesn't change anything.

Since she didn't capture the error code and we cannot open the door, we don't know what else to try.

 

Pat

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Cannot dismiss Alarm clock from lock screen

Have you tried turning off the breaker for 10 minutes? Have you tried pressing cancel or changing the cycle?

 

Please provide the full model code so that we can best assist. 

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