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Original topic:

Coin stuck in opening behind filter in washer

(Topic created: 05-10-2022 08:39 PM)
userkqny8cDmRk
Astronaut
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Washers and Dryers

I have a Samsung front loading washer.  I got a 5c error and cleaned a very full filter.   Reset the machine and tried to rinse.  It errored again so drained it again and look up in the opening after taking out filter and there is a coin jamed into the small opening.  I was able to push it backwards and fell sideways but it's still behind that opening.   I am going to run it again and see if it comes through but it seems that gap should be big enough for a starboard quarter.  Any tips or do I need to take the bottom of washer off and pull the hose off.   

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Hi there! Thanks for asking about this. If you are unable to retrieve the coin, we would recommend having a service technician take the washer apart. If you'd like, you can send a private message to any of the moderators here for more information on setting up service. 

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Samsung_Moderator
Community Manager
Community Manager
Options
Washers and Dryers

Hi there! Thanks for asking about this. If you are unable to retrieve the coin, we would recommend having a service technician take the washer apart. If you'd like, you can send a private message to any of the moderators here for more information on setting up service.