Original topic:

Cycle will not change

(Topic created on: 2/26/21 9:24 PM)
usery0seoOgEJG
Constellation
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Washers and Dryers

image.jpg

I recently bought a washer model WA50R5400AV
and the knob that changes the cycle ( normal to heavy duty etc) will not change. It turns and makes a sound but the actual indicator light does not change. I have tried unplugging it for 60 seconds even at one time for an entire night. I am pretty sure child lock is not on. Any help would be greatly appreciated  as i just bought it and having it serviced would be my last resort 

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SamsungAl
Samsung Moderator
Samsung Moderator
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Washers and Dryers

I see that the child lock isn't turned on, but have you tried turning that on and then back off? How long have you had the washer?


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usery0seoOgEJG
Constellation
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Washers and Dryers

Yes i have tried turning child lock on and off. I’ve had it about three weeks

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SamsungTam
Samsung Moderator
Samsung Moderator
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Washers and Dryers

Can you send me a private message with your full serial number? http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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