Not even a year old, the dryer will not turn off unless the door is open, even when the power is "off". The heating element is also not working. Did not realize this was an issue with Samsung dryers until I looked up the issue and found the community forum. Is this a recall item and something a Samsung technician will fix? Please advise.
Yes, I have unplugged it and that didn't work. I may try unplugging it at the control board to see if that resets it. I can't get a service tech out here until the end of the week.