Has anyone found a solution to the disgusting residue left at the bottom of the washer at the end of every cycle? My top loading washing machine, the Activewash SuperSpeed AquaJet, is 3 years old and I have been dealing with this mess for a few months now. I use the self clean cycle frequently, alone and with bleach. I have tried vinegar and baking soda. I have hand cleaned every part of the washing machine I can get to, and I’m not sure what else to do. My next step is probably to buy a new washer and dryer, different brand of course. Has anyone come up with a way to get rid of the disgusting grime? Help please!
I have a WA48J77000AW/AA and have bee dealing with this for months. Nothing seems to work. Has anyone had any luck or knows what's going on? Regardless of how many times I clean it or how, it comes back every other wash.
To keep your washer tub clean, use the SELF CLEAN cycle at least once a month or every 20 cycles.
Perform the recommended procedures below when using the SELF CLEAN cycle. On 2011–2013 models, the SELF CLEAN cycle is labeled “Pure Cycle.”
If you have additional questions you can go here: https://www.samsung.com/us/support/troubleshooting/TSG01108629/ or reach out to me or another Moderator in a direct message!
We did self cleaning cycle and it did nothing. We tried a remedy from online and nothing is working. My white jean jacket is ruined. I’m so disgusted with my washer. I will never buy a Samsung washer again. We haven’t had the washer more than 2 years.
@ userh4vILMpS9F I would be happy to investigate. Please drop a private message here: http://bit.ly/2Kq3B5F with the model and serial numbers of the unit as well as any pictures that you have of the symptom that you described?