Original topic:

Dryer Model DV48J7770GP/A2 has a burning smell when turned on and won't tumble

(Topic created on: 2/28/21 10:35 AM)
userKX5tHuvGJC
Constellation
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Washers and Dryers

Hi! I'm trying to troubleshoot what may be wrong with my dryer. The dryer won't tumble and after about a minute of being on a burning smell starts to arise. The timer continues to count down anyways.

 

When the problem first started, the dryer was tumbling but a very loud noise was present the entire duration of the drying cycle. The next time I used it, the dryer didn't want to tumble at all.

 

After looking online at what may be the issue, I kind of narrowed it down to the belt, idler pulley, or the drum rollers. The only thing is I have no idea which it may be.

 

Any help would be extremely helpful. Thank you! 

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3 Replies
SamsungTam
Samsung Moderator
Samsung Moderator
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Washers and Dryers

Have you tried to unplug the unit for 2-3 minutes or turned it off by the circuit breaker? Also, did the unit display any error codes?  


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userKX5tHuvGJC
Constellation
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Washers and Dryers

Thanks for the response! No error codes are displayed, it simply keeps going as if nothing were wrong. I have unplugged and plugged it back in a few times already and that doesn't work. Same goes for the circuit breaker, I have turned it off and on again and it doesn't seem to make a difference. 

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SamsungTam
Samsung Moderator
Samsung Moderator
Options
Washers and Dryers

You're very welcome! I do apologize for the inconvenience this has caused. Please send me a private message with your full serial number, so I  can look into this further for you. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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