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03-26-2022
09:39 PM
(Last edited
05-11-2022
07:31 AM
by
SamsungJecca
) in
Hi .. Cooling mode stuck on ; Do not heating my dry I buy about 5 days ago help me
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04-01-2022 12:59 PM in
Washers and DryersHello, Gloria.
I'm so sorry to hear about this trouble! Please check out the following troubleshooting article and see if this will help you. http://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
If none of those steps work, I would recommend cutting the breaker or unplugging the unit for around two minutes and try plugging it in again to see if the symptoms remain. If they do the unit would require service.
If you're in warranty Please reach out to one of our support teams in order to have this set up:
Facebook: http://www.facebook.com/samsungsupport
Twitter: http://www.twitter.com/samsungsupport
Alternatively, you can reach out to us directly by clicking on our name and then the message option. Please be ready to provide a full model and the serial number of your unit and a copy of the original bill of sale may be required for warranty validation.
If the unit is out of warranty you can use the following link to locate an authorized service center and obtain an estimate for repairs here:
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03-27-2022 01:26 PM in
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03-28-2022 02:04 PM in
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03-30-2022 07:07 PM in
Washers and Dryers
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03-31-2022 02:53 PM in
Washers and DryersHello! I'll be more than delighted to assist you with this issue. Can you explain more about what light is on?
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03-31-2022 03:28 PM in
Washers and Dryers
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04-01-2022 12:59 PM in
Washers and DryersHello, Gloria.
I'm so sorry to hear about this trouble! Please check out the following troubleshooting article and see if this will help you. http://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
If none of those steps work, I would recommend cutting the breaker or unplugging the unit for around two minutes and try plugging it in again to see if the symptoms remain. If they do the unit would require service.
If you're in warranty Please reach out to one of our support teams in order to have this set up:
Facebook: http://www.facebook.com/samsungsupport
Twitter: http://www.twitter.com/samsungsupport
Alternatively, you can reach out to us directly by clicking on our name and then the message option. Please be ready to provide a full model and the serial number of your unit and a copy of the original bill of sale may be required for warranty validation.
If the unit is out of warranty you can use the following link to locate an authorized service center and obtain an estimate for repairs here:
