cancel
Showing results for 
Search instead for 
Did you mean: 
userggn4aQ96EL
Constellation

Re: Dryer wont shut off

JUMP TO SOLUTION

I am having the same issue with my dryer.  I have a DVE45N5300V that works fine as far as heating, spinning, steam, buttons, and cycles, but any time the door is closed the drum spins.  I have tried powering off and unplugging for extended periods of time.  I even removed the fron panel and disconnected the display and control panel, but the drum continued to spin even with these disconnected.  Based on all of the post for similar issues, this seems to be a pattern with Samsung driers.  Every appliance in my home is Samsung, but I am going to have to seriously consider other manufacturers if I keep having these types of issues with no useful feedback from Samsung. 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Dryer wont shut off

JUMP TO SOLUTION

Our sincerest apologies for the frustration and inconvenience this has caused. Please send us a private message with your serial number.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Chum32
Constellation

Re: Dryer wont shut off

JUMP TO SOLUTION

Same problem.  DVE45N5300W/A3. 

Reply
Loading...
userY75OrjtytI
Constellation

Re: Dryer wont shut off

JUMP TO SOLUTION

Same problem!  I sent a PM with the requested info and haven't received a response yet.  I bought the dryer in July 2018!

Reply
Loading...
Highlighted
userooJdGKh2tb
Constellation

Dryer Model DV56H9000EP/A2 won't turn off

JUMP TO SOLUTION

The dryer, like many other Samsung dryers, will not shut off when cycle ends. I must open the door to stop drum from turning. Pressing the power off button does nothing. I've read several posts on this website, and many dryers have the same issue. Why doesn't Samsung recognize this and correct it? The dryer is two years old, this is ridiculous. 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Dryer Model DV56H9000EP/A2 won't turn off

JUMP TO SOLUTION

Please send us a private message with the model and serial number.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Reply
Loading...
userEIWIyBrM8p
Astronaut

Re: Dryer Model DV48H7400GW/A2 will not turn off

JUMP TO SOLUTION

Hello, 

 

It seems that your dryers are very faulty and will not last for more then a few years. MY dryer DV48H7400GW/A2 will not turn off. 

 

what is the solution to this. how can we fix it. 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Dryer Model DV48H7400GW/A2 will not turn off

JUMP TO SOLUTION

 

userEIWIyBrM8p, please send us a private message with the full model code and serial number: Link

 

 

Honestly if the unit will not power off after a cycle, repairs are needed. In order to look into this further please send us a private message and we can look into coverage for you. 

Reply
Loading...
Cableguy Bill
Constellation

Re: Dryer Model DV48H7400GW/A2 will not turn off

JUMP TO SOLUTION

I have the same problem now with my dryer..  DV50F9A7GVP/A2  wont shut off.  This is ridiculous. Went to work and dryer has been running all day  very dangerous...

 

 

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Dryer Model DV48H7400GW/A2 will not turn off

JUMP TO SOLUTION

Hello @usernp7AyRyYUY, mind shooting us a message so we can look into this a little further?

Reply
Loading...