Original topic:

Dryer door shattering

(Topic created: Monday)
Samsung_Gabrielski
Constellation
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Washers and Dryers

Hello. 

I bought a washer and dryer in October 2019. I had a load in the dryer overnight. This morning I went to switch the laundry and shut the door lightly.  I heard a odd noise so I opened it and glass shattered all over the place. I have never had this happen but then again never bad samsung brand before. How the heck did it happen? And how can I get it fixed? These are not old at all and very expensive so it is very frustrating.  Please help. 

 

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Samsung_Moderator
Community Manager
Community Manager
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Washers and Dryers

Oh no! I'm so sorry to hear this happened. Are you alright? We would like to speak with you directly to get some more details and determine the best resolution for you. If you would, please reach out to any of the moderators here in a private message with your model and serial numbers.