JUMP TO SOLUTION Solved

Original topic:

Dryer stays running at 1 minute, clothes get pretty hot.

(Topic created: 12-02-2021 01:43 PM)
userRFC6tCeCtW
Astronaut
Options
Washers and Dryers

Model: DV42H5000EW/A3

Ser#: <HIDDEN>

Our dryer keeps running at the 1-minute mark, keeps heating, clothes get pretty hot.  Replaced control panel already due to selector not working, problem continues.  Replaced moisture sensors...problem continues.  Any suggestions would be appreciated!

1 Reply
Solution
MsBri1
Neutron Star
Options
Washers and Dryers

Hello, I am so sorry to hear about the concern with the dryer not stopping after the timer has reached 1 minute and will assist as best as possible. I located this troubleshooting article I would advise reviewing here- https://www.samsung.com/us/support/troubleshooting/TSG01001990/. If the reset of the dryer does not correct the issue as stated we recommend having a technician service the unit. You can contact a local provider within the area here https://www.samsung.com/us/support/service/ for service options or send a private message https://bit.ly/3p4UuiW with the following information for service review options through Samsung. 

Street Address
Email Address
Contact Number
Place of Purchase


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply