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Product Expert

Re: Dryer Will not shut off

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hello @usereI68pFuQp8 Just following up because I noticed your issue is not marked as resolved. Do you still need assistance? If you found a resolution please included it so others with similar issue can find the resolution.  If so follow up with the moderator in private message.

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Constellation

dryer will not turn off

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My dryer will not stop running/turn off.  I have unplugged. When I plug it back it in still runs.  Only way to stop the dryer is to leave dryer door open.

 

Model No. DVE50M7450W/A3

 

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Samsung Moderator
Samsung Moderator

Re: dryer will not turn off

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1. Make sure that the 3-hr Air-fluff/Wrinkle Prevent option is not on.
2. Run a light load of clothing. Does it heat?


If the unit does not cut off and runs continuously unplug the unit for about 5 minutes and plug back in if it’s turning then we need more details about if the unit is heating or not.

 

Please feel free to send me a private message with your full serial number. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Re: dryer will not turn off

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Unplugged for over 30 minutes and dryer still runs.  Is not on the air fluff/wrinkle prevent setting. Heat is working. Serial number: <Serial Number> Model#: DVE5OM7450W/A3

 

UPDATE: Just tried to dry a load of wet clothes and heat is NOT working.

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Samsung Moderator
Samsung Moderator

Re: dryer will not turn off

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I would like to look into some options for you please send me a private message. http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

Dryer (Model DVE50M7450W/A3) will not shut off unless unplugged or door is open

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Hello,

 

I purchased my home in November and am just learning about Samsung Dryers.

I have identified which hook up it is on my main circuit board on top of the machine that controls the tumbler function.  However, just like many others have posted, my dryer will not stop turning while blowing cold air unless the door is open or my machine is unplugged.  I have unplugged all connections on this circuit board to reset it but that did nothing.  Please help!

 

My Dryer info is:

Model # - DVE50M7450W/A3

Ser. No. -<HIDDEN>

  

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Constellation

Re: Dryer (Model DVE50M7450W/A3) will not shut off unless unplugged or door is open

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I have the same model and this happened to me this am as well.

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Constellation

Re: Dryer (Model DVE50M7450W/A3) will not shut off unless unplugged or door is open

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What did you end up doing about it?

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Constellation

Our dryer is running and won't turn off

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Our dryer keep spinning and won't shut off unless I open the door or unplug/cut power. This seems to be a common problem but didn't find the solution in the other posts. Please advise how we can fix this.

 

Thanks in advance,

Sarah

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Constellation

Re: Our dryer is running and won't turn off

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Model No. DVE45N5300W/A3

Serial No. <HIDDEN>

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