My dryer will not shut off. Model DV5451AEW CXA 01. See that many other people are having the same problem. Is Samsung providing any real support?
Just to verify, was the dryer purchased in the US?
Today our dryer started to continue to run unless the door was opened. I powered off the dryer and it continued to run with the door closed. I opened the door and unplugged the dryer. I waited for about 10 minutes and I had closed the door. When I plugged the dryer back in, it started immediately even though the display/power was still off. Turning on or off the power/panel does not stop or start the dryer. It is not heating while it is running. Changing the settings has no effect.
Hey! I apologize for the inconvenience this has caused. Can you send me a private message with your full serial number? I would love to look into this further for you. http://bit.ly/2tCGnGK
Dryer is a barely 2 years old and will not turn off. Heat and and tumbles...controls seem to be locked up on the panel. Is there some sort of reset protocal for these things? Seems like a potential fire hazard if we didnt notice this thing cooking the laundry.