Original topic:

Faceplate Lettering Wearing off

(Topic created: 05-18-2021 08:02 PM)
userfxm50tAAwZ
Astronaut
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Washers and Dryers

I have a very new/gently used Samsung washer (WF45R6100AC/US) and the lettering is wearing off the faceplate.   We do not use harsh chemicals to clean it.  I feel this is a defect and should be a warranty issue.  I did a chat with a Samsung agent tonight and they said it was cosmetic and not covered by warranty.  If it's not, I'll never buy Samsung again - there are other good appliance brands out there.   This policy is not customer-friendly.

1 Reply
userFGXgtaLbTi
Constellation
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Washers and Dryers

Same happened to my washer.

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