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Constellation

Felt drum seal failure-$800 piece of JUNK

No worries Samsung. I'll repost since you deleted my first review. We bought $800 brand new 3 years ago. Been in pieces twice for repairs. First time was heating element. This time it's the drum seal. Other manufacturers charge less than $50 to replace this part. Not Samsung. They want you to pay $120-160. Absolutely ridiculous. I've now dropped $300 for repairs on top of the $800 to purchase. not to mention we also bought the matching washing machine at the same time and the perimeter of the bleach dispenser is covered in rust. both of these items are pieces of junk and another Samsung product will never find its way into my house.