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Samsung Moderator
Samsung Moderator

Re: Washing machine drum filled with smoke after loud bang.

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Oh no! I definitely apologize for the inconvenience this has caused. Please send me a private message with your full serial number. http://bit.ly/2tCGnGK


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Constellation

Front load washer, loud bang and smoking

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My washer just made a super load bang while in spin cycle, found it billowing smoke i saw post but no answers

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Samsung Moderator
Samsung Moderator

Re: Front load washer, loud bang and smoking

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Hey there! want to make sure if you haven't already to unplug the unit. Where is the smoke coming from? Please feel free to send me a private message with your full model and serial number? http://bit.ly/2tCGnGK


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Constellation

VRT Front Load Washer loud sound on and smoke inside

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I have a Model # WF331ANR/XAA front load washer, the washer was making unusually loud rumblng on spin cycle and I look and there was smoke inside, smells like burning rubber... scared to run this washer again.  Is this a known problem and can be fixed?

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Samsung Moderator
Samsung Moderator

Re: VRT Front Load Washer loud sound on and smoke inside

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Can I have you send me your serial number via private message? I would like to get this resolved for you right away.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Loud Spin Cycle and smoke inside WF328AAW/XAA

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I have a Samsung washer that is now very loud on spin cycle, and smells of burning. When it finished, I opened the door and it was filled with smoke. Trying to figure out how I can go about fixing this issue. 

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Samsung Moderator
Samsung Moderator

Re: Loud Spin Cycle and smoke inside WF328AAW/XAA

JUMP TO SOLUTION

My sincerest apologies for the frustration and inconvenience this has caused. Please feel free to send me a private message with your serial number so that I can look into this for you. http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Loud Spin Cycle and smoke inside WF328AAW/XAA

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@SamsungBri the serial number is <hidden>

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Samsung Moderator
Samsung Moderator

Re: Loud Spin Cycle and smoke inside WF328AAW/XAA

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@userq353qHn5MC: can you send that information via private message? Click the link ----> http://bit.ly/33ipYnO


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Samsung washer WF337AAG loud noise then white smoke in the drum, burning rubber smell

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Is this just a hose or a gasket that I can replace myself?   We just moved and don't want to call a repairman!

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