Original topic:

Front load washer (WF42H5000AW/A2) couldn't power on.

(Topic created on: 1/20/21 3:05 PM)
userWr28Wlm2fi
Constellation
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Washers and Dryers

Hi everyone, 

    My front load washer (WF42H5000AW/A2) couldn't power on. I searched on google found people suggest replacing the "Electronic Control Board". Mine has "DC26-00052A" part number on it, but it's very hard to find one or very expensive. (I heard that it's an older part and no longer available) Is that true? The customer rep. (from an appliance parts sales company) told me the newer part is "DC92-01621" but it really looks different with mine. Is it compatible? Can I order "DC92-01621" to replace "DC26-00052A"? Any suggestions?

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SamsungAl
Samsung Moderator
Samsung Moderator
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Washers and Dryers

You would need to speak with someone from our parts department. They have access to the parts and can tell you what is different and what's compatible. Their phone number is 800-627-4368; you can also check out our parts website: www.samsungparts.com


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