Add mine to the list...
10 month old Front Load Washer, a bunch of letters dissapeared at some point.
Am I best off calling in to open a service request or submit to the online "Digital Service Request"? Ironically my dryer (also 10 months old) decided to start the "doesn't stop tumbling" problem last night...yeah!
Well here I am a couple years after the first post. Samsung has continued to make a washer with this known issue, and won't provide any support. My washer is less than 6 months old and letters have either smeared or wiped off!! Why would you sell a appliance that can't be wiped down, this is gross. I will NEVER buy another Samsung appliance. They continue to make a poorly manufactured product and won't stand behind it.