Hello there, and thank you for reaching out to our Samsung Community regarding the front panel's rust. While we cannot speculate on the cause of these damages, however upon review of your image, we do have to inform you this is considered cosmetic/ physical damage, and they are not covered under the limited warranty. If you have any questions or concerns regarding warranty coverage please visit our support link here- https://www.samsung.com/us/support/warranty/ to proceed.
We strongly encourage you to clean spills on the exterior of your washer as they occur to maintain the appearance of the washer's panel and prevent any further damage. I regret to advise the only recommendation we can provide for the physical damage is to have a service technician determine if the panel needs to be replaced by using this service link- https://www.samsung.com/us/support/service/.
Hello there, and thank you for reaching out to our Samsung Community regarding the front panel's rust. While we cannot speculate on the cause of these damages, however upon review of your image, we do have to inform you this is considered cosmetic/ physical damage, and they are not covered under the limited warranty. If you have any questions or concerns regarding warranty coverage please visit our support link here- https://www.samsung.com/us/support/warranty/ to proceed.
We strongly encourage you to clean spills on the exterior of your washer as they occur to maintain the appearance of the washer's panel and prevent any further damage. I regret to advise the only recommendation we can provide for the physical damage is to have a service technician determine if the panel needs to be replaced by using this service link- https://www.samsung.com/us/support/service/.
