Original topic:

Guide Saddle - WA50R5400A

(Topic created: 10-01-2021 09:04 PM)
user9DLfGToSik
Astronaut
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Washers and Dryers

Unsure what to do w/ the “guide saddle” under my new washer (thinking it meant to be there as part of the unit) - so I left it alone & made my first wash after calibration.  Cycle did not go well - shirt was soaked & the washer made a distress noise.  After searching for answers to solve my unsuccessful cycle & the distress noise,  I came across an important tip to “remove” the guide saddle (only function was to protect the machine during transport) prior to use.

Kindly requesting Samsung to mark the saddle guide with the word “REMOVE/DISCARD” or whatever - so old unfamiliar mothers like me don’t panic. 😜

 

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